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Public Sector Excellence™ Report 2010

The second Public Sector Excellence Report™ 2010 features case studies and thought leadership articles by leading authorities in social marketing and public sector leadership, and perspectives from Auditor General – Republic of South Africa, Terence Nombembe; CEO 2010 FIFA World Cup™ Local Organising Committee, Danny Jordaan; Vice-Chancellor, University of the Free State, Prof. Jonathan Janse; CEO, Services SETA, Ivor Blumenthal; Chairman, Eskom, Mpho Makwana; CEO, Public Service Sector Education and Training Authority (PSETA), Ms Shamira Huluman; International best-selling social marketing guru and advisor to the Scottish, UK and European Parliaments and recipient of the Order of the British Empire (OBE), Gerard Hastings; and leading social marketing, design, market, branding and communications thought leaders and practitioners.

Contents

Introduction

  • Introduction
  • Foreword

Perspectives

  • Ivor Blumenthal
  • Shamira Huluman
  • Professor Jonathan Jansen
  • Dr Danny Jordaan
  • Mpho Makwana
  • Terence Nombembe

Thought Leadership

  • Gerard Hastings
  • Kate Bapela
  • Angela Bester
  • Shahida Cassim
  • Victor Dlamini
  • Idasa
  • Christopher Koller
  • Nancy Lee
  • Professor Tshilidzi Marwala
  • Dr Ivan R May
  • Sean McCoy
  • Vuyelwa Nyakaza
  • Christopher Thornhill
  • Neil Higgs
  • Mark Molenaar

Know your Government

  • Batho Pele (People First)
  • South African Cabinet 2010
  • National Government Departments 2010

Research

  • Brand Leadership Public Sector Excellence Reputation Index 2010
  • Centre for Public Service Innovation
  • The Citydex Municipal Government Financial Performance Index
  • Nielsen Research
  • The empirical measurement of performance in government using a service delivery index
  • 2010 Ibrahim Index of African Governance

Brand Builders

  • Brand Leadership Group
  • Avusa Media
  • eNews Channel
  • SAfm
  • TNS Research Surveys

Best Practice

  • Construction Industry Development Board (cidb)
  • Eskom
  • Gautrain
  • Industrial Development Corporation (IDC)
  • PRASA
  • Province of Eastern Cape: Roads and Transport
  • Transnet Capital Projects

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Public Sector Excellence Report™

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Public Sector Excellence Report™

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