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Public Sector Excellence Reputation Index™

Public Sector Excellence Reputation Index™ is an independent assessment of how everyday citizens evaluate the performance of the public sector across a set of public service excellence attributes.

The Public Sector Excellence Reputation Index™ measures awareness, associations, reputation, communication, leadership, effectiveness, citizen engagement and service orientation across the various spheres of government, government agencies and State Owned Entities (SOEs).

The Public Sector Excellence Reputation Index™ sample is derived from a representative, national sample weighted to represent population estimates from across suburbs, towns and villages.

The Public Sector Excellence Reputation Index™ was developed by the Brand Leadership Academy™ in partnership with TNS, the world’s most respected and largest provider of custom research and analysis within the political and social polling sector, and a member of the global WPP Group.