Public Sector Excellence™ Report 2009
The Public Sector Excellence™ Report is a compendium of insights, thought
leadership and best practices in the public sector and social marketing. The inaugural
Public Sector Excellence™ Report 2009 featured a foreword by the Minister
of Public Service and Administration, Masenyani Richard Baloyi and a wide range
of insights, case studies, research, thought leadership, interviews and perspectives
by best-selling author and global public sector and social marketing guru, Nancy
Lee, and global deputy leader of TNS Social & Political (UK), Mark Francas.
Contents
Introduction
- Introduction —Thebe Ikalafeng, Founder Brand Leadership Group, Brand Leadership
Academy
Forewords
- Hon. Mr Masenyani Richard Baloyi, Minister of Public Services and Administration
- Enver Groenewald, General Manager: Advertising Revenue and Strategic Communications,
Avusa Media
- Patrick Conroy, General Manager, eNews Channel
- Dennis O’ Donnell, Station Manager, SAfm
- Karin Du Chenne, Managing Executive, TNS Research Surveys
Perspectives
- Hon. Jacob G Zuma, President of South Africa
- Oupa G Magashula, Commissioner, South Africa Revenue Authority
- Monhla Hlahla, Managing Director, Airports Company South Africa
Research
- Brand Leadership Public Sector Excellence Reputation Index™ 2009
- Nielsen Top Public Sector Advertisers Research
- 2009 Ibrahim Index of African Governance
Brand Builders
- Avusa Media
- Brand Leadership Group
- eNews
- Mercury Media
- Ogilvy Public Relations
- SAfm
- SizweNtsaluba VSP
- TNS Research Surveys
- Wits Business School
Know your government
- Batho Pele
- Department and Ministries
- National Government Ministers
- Local Government
Thought Leadership
- Nancy Lee
- Terry Behan
- Graeme Butchart
- Derek Carstens
- Patrick Collings
- Gaby de Abreu
- S’bu Manqele
- Professor Derick de Jongh
- Mark Francas
- Neil Higgs
- Mark Molenaar
- Mari Harris
- Musa Kalenga
- Donald Kau
- Dr Felicity Kitchin
- Thabo Leshilo
- Donald Liphoko
- Dumisani Magadlela
- Shanaaz Majiet
- Chris Moerdyk
- Kheepe Moremi
- Professor Stella M Nkomo
- Kojo M Parris
- Jeremy Sampson
- Professor Roger Sinclair
- Anthony Swart
- Mathatha Tsedu
- Stuart Walsh and Moagi Bodibe
- Chantelle Wyley and Shanaaz Majiet
Best Practice
- National Coat of Arms
- Coega Development Corporation
- Development Bank of Southern Africa
- Department of Human Settlements
- Eskom
- PRASA
- SABC
- SA Express Airways
- South African Revenue Services (SARS)
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